Frequently Asked Questions

To assist you effectively, we’ve compiled the following Frequently Asked Questions about the INC World Nut and Fruit Congress.

For more details, please refer to our Terms & Conditions.

CONGRESS & REGISTRATION

INC Members

Early Bird Rates:

  • First Delegate: €2,150
  • Additional Delegate: €1,950

Payment must be received by February 15, 2025, to qualify for Early Bird rates. Registrations received after this date will be subject to Regular or Last Chance rates.

Regular Rates:

  • First Delegate: €2,450
  • Additional Delegate: €2,350

Payment must be received by March 31, 2025, to qualify for Regular rates. Registrations received after this date will automatically move to Last Chance rates.

Last Chance Rates:

  • First Delegate: €2,750
  • Additional Delegate: €2,650

 

Accompanying Person Rates (An accompanying person is a guest attending social events but not the main sessions of the congress):

  • Early Bird and Regular: €1,450 (Payment must be received by March 31, 2025, to qualify).
  • Last Chance: €1,550 (applicable after April 1, 2025).

Note: Payments made after the specified deadlines will incur the higher corresponding fee tier.

Non-Members

Regular Rates:

  • Non-Members: €3,500

Payment must be received by March 31, 2025.

You can register online here.

To process your registration, the form must be fully completed. Non-member delegates are also required to provide the additional requested information.

A confirmation email will be sent only after payment is received, which must be made upon receiving the invoice.

From May 1, 2025, INC Member registrations may be accepted on-site, subject to availability.

If you encounter any issues during the registration process or need to submit the form in PDF format, please contact the INC Helpdesk at congress@nutfruit.org.

After May 1, 2025, INC Member registrations may be accepted on-site if full capacity has not been reached.

Should you have any problem during the registration process or need to send the registration form on a PDF file, please contact the INC Helpdesk at congress@nutfruit.org

Yes, non-members can register between February 16 and March 31, 2025. Please note that non-member fees are higher, and all registrations require prior approval from INC leadership to confirm attendance. This process can take up to 6–8 weeks.

On-site registration at the Congress venue is available exclusively for INC members and will only be accepted if capacity permits. Non-members are not eligible for on-site registration. To secure your spot, we strongly encourage you to register in advance.

Badge collection will take place at the Congress venue in Mallorca, starting on May 6, 2025. Please refer to the program for the schedule. On-site payments are credit card only; cash will not be accepted.

If a registered delegate is unable to attend, the INC offers a complimentary name-change service, allowing a colleague from the same company to take their place. To request a name change, please contact congress@nutfruit.org at your earliest convenience. Name changes are available until April 25, 2025.

If a name change is not possible, the standard cancellation policy will apply.

The cancellation policy for delegates is as follows:

  • Cancellations received by December 31, 2024: Full refund.
  • Cancellations from January 1 to March 31, 2025: Refund minus a 10% administrative fee.
  • Cancellations from April 1, 2025, onward, including no-shows: No refunds, regardless of the reason.

If you cannot attend, a substitute delegate from your company may take your place, provided they are registered before April 25, 2025.

Please note that all cancellations must be submitted in writing and are considered approved only upon receiving written confirmation from the INC. In circumstances beyond the organizers' control, it may be necessary to modify the event's content, schedule, or venue. Such changes do not entitle participants to a refund. The organizers are not responsible for transportation disruptions or delays affecting individual attendees. In such cases, the standard cancellation policy will remain in effect.

Delegate registration includes access to the conference and exhibition areas, all sessions, coffee breaks, lunches, and three evening social events.

Please note: Accommodation is not included. For details on the congress venue, hotel bookings, and exclusive rates, visit the Venue & Hotel section of the congress website.

The Accompanying Persons' registration does not include access to the main congress area and congress sessions. This registration covers all evening social events and two optional morning tours, which include lunch. If you wish for an accompanying person to participate in the tours, please indicate your preference on the congress registration form.

Registration fees do not include any form of insurance. The Congress organizers are not responsible for arranging medical, travel, or personal insurance for participants and are not responsible for any participant failing to do so. Attendees are strongly advised to secure their own coverage. When contracting insurance, please ensure that coverage is accurate and in accordance with the activities to be carried out during the Congress.

The organizers are not liable for any necessary changes, including modifications to tour itineraries, due to flight delays, cancellations, or other circumstances beyond their control.

The host organization and its suppliers are not liable for personal accidents, losses, or damage to attendees' property during the Congress.

One-day tickets are not available. All registrations are for the full three-day congress and related events.

Our delegate tickets provide general admission to the entire event, including all sessions and exhibition areas. We do not offer separate tickets for individual sections.

You can connect with fellow delegates before the event via the Online Congress Meeting Point, a networking platform available to all confirmed delegates once registration is complete and fees are paid. Accessible through the congress website, the platform will be available before, during, and after the event. Please note that only participants who have paid the relevant fees will appear in the Online Meeting Point.

A personal badge is required for access to all congress events. To receive your badge, you must be fully registered and have paid all fees. Badges are collected at the registration desk on-site.

There is no need to bring the confirmation email. You may present a business card or another form of identification with your name/details.

Specific food requests (Kosher, Halal, and Vegetarian) can only be accommodated for the Gala Dinner, as it is a plated meal. All other meals, including coffee breaks, lunches, and dinners, will be buffet-style. Kindly indicate your preferences on the registration form.

On-site registration will open on Monday, May 6 until Saturday, May 10. Please consult the program for registration hours.

While not mandatory, it is highly recommended to arrive before the official congress opening day. To avoid queues, you can register and collect your badge the two days before the Congress begins. If you have a booth, you may also set it up the day prior to the event.

All congress sessions, social events, and instructions will be conducted in English.

Business attire is recommended for the congress sessions. For social events, we suggest cocktail attire for the welcome reception, smart casual for the casual buffet dinner, and black tie or traditional cultural attire for the Gala Dinner.

Only tables for the gala dinner may be reserved. All attendees of the congress are invited to the Gala Dinner. Table bookings will be open from April 1 to May 8, 2025, via an online form at no additional cost.

Reserving a table guarantees a designated spot for your company's guests. Those without a reserved table will still find available seating at open tables.

If you have any questions or need additional information not covered in our FAQs, please don't hesitate to contact us. For disability-specific facilities or any other special requirements, please email us at congress@nutfruit.org or call +34 977 331 416.

REQUIREMENTS TO TRAVEL TO SPAIN

When planning a trip to Europe one of the first things you need to know is whether you require a Schengen visa to enter the Schengen Area.

Citizens from the following non-EU countries must apply for a Schengen visa before traveling to Europe: Afghanistan, Algeria, Angola, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize Benin, Bhutan, Bolivia, Botswana, Burkina Faso, Burma/Myanmar, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Comoros, Congo, Côte d’Ivoire, Cuba, Democratic Republic of Congo, Djibouti, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guyana, Haiti, India, Indonesia, Iran, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mongolia, Morocco, Mozambique, Namibia, Nauru, Nepal, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Uzbekistan, Vietnam, Yemen,  Zambia, Zimbab

Since conditions may vary, we suggest that you contact the Spanish Embassy or Consulate to verify the requirements before you start planning your trip.

If you need more information, you can check the following link.

Here’s the step-by-step process for how to obtain a Schengen visa:

  1. Check if you need a Schengen visa.
  2. Understand the type of visa you need
  3. Find out where and when to submit your application.
  4. Schedule a Schengen visa appointment.
  5. Fill out the Schengen visa application form.
  6. Prepare the required documents.
  7. Attend the visa interview.
  8. Wait for an answer.
  9. Collect your passport.

If needed, the INC can provide a letter of invitation for your Visa application. In order to get an invitation letter, your INC Membership and your congress registration must be paid. Please complete the following form with the details requested and we will send you the invitation letter as soon as possible.

GENERAL INFORMATION & TRAVEL

The nearest airport to the Palma Convention Centre in Mallorca is Palma de Mallorca Airport (PMI), located just 8 kilometers away. You can easily reach the congress venue from the airport by taxi, public transportation, or other means.

Bus: The EMT Palma Line 1 bus connects Palma de Mallorca Airport to the city center, with a stop near the Palma Convention Centre. The journey takes approximately 20 minutes. For more details, please visit the EMT Palma website.

Taxi: Taxis are readily available at the airport and offer a direct route to the Palma Convention Centre, taking around 10-15 minutes, depending on traffic.

In Mallorca, May sees average daily temperatures ranging between 16°C (61°F) and 23°C (73°F). The beginning of the month tends to be slightly cooler, with temperatures gradually rising as the days go by. However, it's important to note that temperatures can occasionally reach as high as 30°C (86°F) during the daytime.

In May Mallorca operates on Central European Summer Time (CEST).

The currency in Mallorca is the Euro (€).

To find the current exchange rate for other currencies, you can visit www.xe.com.

Spain uses a standard voltage of 230V AC (Alternating Current) with a frequency of 50Hz. The most common plug types are Type C and Type F. Type C plugs have two round pins, while Type F plugs feature two round pins with two earth clips on the sides.

Travellers should ensure they have the appropriate adapters or converters for their devices if their plugs are different. If your devices are not dual voltage and you're coming from a region with a different voltage (e.g., 120V), a voltage converter is required to prevent damage to your equipment.

TOURIST INFORMATION

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